IT/Healthcare Systems Admin
Remote
Full Time
inTransition
Manager/Supervisor
North South Consulting Group is seeking an IT/Healthcare Systems Admin to ensure the reliable, secure, and effective operation of IT systems supporting a veteran’s transition contact. This individual is the technical lead for managing and integrating platforms such as EHR systems, secure communications, and service management tools.
Key Responsibilities:
Key Responsibilities:
- Provide ongoing IT support to program staff and contact center operations.
- Integrate and maintain healthcare and communication platforms.
- Troubleshoot technical issues related to case tracking, telehealth, and secure communications.
- Collaborate with program leadership to align IT capabilities with operational needs.
- Ensure compliance with DoD cybersecurity and data privacy policies.
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- At least 1 year of experience working with healthcare platforms (e.g., EHRs, ServiceNow).
- Working knowledge of software integration within healthcare or call center environments.
- Effective communication and documentation skills.
- U.S. Citizenship
- Experience supporting DHA,VA, or other federal healthcare IT systems.
- Certification in cybersecurity
- Familiarity with HIPAA and FedRAMP compliance requirements.
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